Privacy Policy
Effective Date: May 1st, 2025
1. Introduction
At ELEVEN23 DIGITAL, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or engage with our services. It also describes your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following categories of personal data:
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Personal Identification Information: Name, email address, phone number, company name, job title, etc.
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Usage Data: IP address, browser type, device details, pages visited, and access times.
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Cookies and Tracking Technologies: Cookies help us enhance your user experience. You may control cookie preferences in your browser settings.
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Payment Information: If applicable, we collect payment details to process transactions related to our services.
3. How We Use Your Data
We use your data to:
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Deliver our services: Including web development, branding, marketing, and more.
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Communicate with you: Send updates, service notifications, and marketing content.
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Improve our offerings: Analyze site usage to enhance performance and user experience.
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Meet legal obligations: Resolve disputes and ensure compliance with the law.
4. Data Sharing
We may share your information with:
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Service Providers: Third-party partners like hosting services, email platforms, or payment processors.
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Legal Authorities: When required to comply with laws or to protect our rights.
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Business Transitions: In case of mergers, acquisitions, or asset sales.
We ensure all third parties meet required data protection standards.
5. Data Security
We implement secure technologies including encryption, secure servers, and access controls to protect your data. However, please note that no method of transmission over the internet is 100% secure.
6. Your Rights Under GDPR
As a data subject, you have the right to:
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Access your data
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Request corrections
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Request deletion ("Right to be Forgotten")
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Restrict processing
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Data portability
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Object to processing
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Withdraw consent at any time
To exercise these rights, contact us at eleven23digital@yahoo.com.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
8. Third-Party Links
Our site may contain links to third-party websites. ELEVEN23 DIGITAL is not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before submitting any data.
9. Children's Privacy
Our services are not intended for individuals under 16. If we inadvertently collect data from a child, we will promptly delete it upon notification.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
For any privacy-related inquiries, reach out to us at:
ELEVEN23 DIGITAL
Email: eleven23digital@yahoo.com
Address: Lagos, Nigeria
12. Legal Basis for Processing
We process your data based on:
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Consent
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Contractual necessity
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Legitimate interests
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Legal obligations
By using our site, you acknowledge that you have read and understood this Privacy Policy.
Terms and Conditions
Effective Date: May 1st, 2025
1. Acceptance of Terms
By accessing or using the website of ELEVEN23 DIGITAL, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please discontinue use of the site and services.
2. Services Offered
ELEVEN23 DIGITAL provides:
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Product Development & Research
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Website & Web App Development
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Brand Identity Development
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Social Media Management
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Digital Marketing & Lead Generation
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Quality Assurance & Product Testing
3. Use of Site
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Eligibility: Users must be at least 18 years old or of legal age in their jurisdiction.
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License: A limited, non-exclusive, non-transferable license is granted for site usage.
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Restrictions: You may not:
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Copy or redistribute site content
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Disrupt or interfere with the site’s functionality
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Access systems without authorization
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4. Account Registration
To access certain features, users may need to create an account. You are responsible for keeping your login details confidential and notifying us of any security breaches.
5. Payments and Billing
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Pricing: Quoted per service or upon inquiry.
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Payment Methods: Provided via secure options.
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Refund Policy: All payments are non-refundable unless otherwise agreed in writing. Contact eleven23digital@yahoo.com for disputes.
6. Intellectual Property
All content, trademarks, and intellectual property belong to ELEVEN23 DIGITAL. Use of any materials without written consent is prohibited.
7. Privacy
Use of the Site is governed by our Privacy Policy.
8. Third-Party Links
We are not responsible for external websites or services linked on our site.
9. Termination
We may suspend or terminate your access to the Site or services without prior notice for any breach of these Terms.
10. Limitation of Liability
ELEVEN23 DIGITAL shall not be liable for any damages arising from your use of the Site or services, to the extent permitted by law.
11. Indemnification
You agree to indemnify and hold ELEVEN23 DIGITAL and its affiliates harmless from any claims or liabilities resulting from your use of the Site or breach of these Terms.
12. Governing Law
These Terms shall be governed by the laws of Nigeria, and disputes shall be resolved in the courts of Lagos, Nigeria.
13. Dispute Resolution
We encourage resolving disputes informally before pursuing arbitration or legal action.
14. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.
15. Contact Us
ELEVEN23 DIGITAL
Email: eleven23digital@yahoo.com
Address: Lagos, Nigeria